We believe it is always a great reminder, brushing up on the Doʻs & Donʻts of a Professional REALTOR®. While this post is mostly directed to fellow REALTORS®, it is by all means a useful tidbit for Buyers, and Sellers as well. And please, add to the list if youʻd like!
REALTOR® Professionals DO NOT:
Showings:
- Show without an appointment
- Contact Seller directly unless directed by Listing Broker to do so
- Leave trash in/on/around property
- Smoke or allow smoking in/around property
- Allow children to wander
- Fail to cancel, or call, if late or unable to show
- Discuss price, etc. in front of Seller
- Talk to Seller about potential contract terms while showing
- Rearrange furniture and leave it that way
- Leave doors unlocked, windows open, alarm unset etc.
- Forget to leave a business card
- Fail to set thermostate at arrival setting
Offers to Purchase and Contracts:
- Hold offer to purchase… to present at your convenience
- Hold offer to purchase… waiting for another offer
- Alter contract yourself
- Inform another agent that property is “under contract” until signatures of all parties have been obtained
- Divulge contents of offer to purchase to another agent prior to closing
- Do not pursue asking for the amount when agent calls with an offer
Courtesy:
- Disparage publicly another agent of firmʻs business practiceʻs by word or deed
- Intrude when another agent is showing
- Call to say you have an offer to purchase unless you have it in writing
- Neglect to call Seller to make appointment for another agent if showing is through Listing agent
- Communicate any conflict between brokers and agents to buyers or sellers
- Offer a property at any price or terms not outlined in writing by Seller
- Allow lock box key out of your possession
- Solicit a future listing on a currently listed property (no matter how well you know the parties; including personal friends or relatives)
Signs:
- Placing for sale signs on properties not listed for sale
- Placing signs on right of ways
- Signs without company name
- False advertising
- Ignoring local sign ordinances
Complaints CAN be Filed:
- For unlicensed activity
- Against a licensed individual
- An ethics complaint against a REALTOR® – Call the Association of REALTORS® Office
- An arbitration complaint against a REALTOR® - Call the Association of REALTORS® Office
REALTOR® Professionals DO:
Showings:
- Follow instructions when showing listings/making appointments
- Arrive on time
- Leave your business card
- Turn off all lights upon departure (unless noted otherwise)
- Close drapes/curtains/blinds upon departure (unless noted otherwise)
- Check and lock all doors upon departure
- Call Sellers or Sellers agent to inform if appointment cancelled
- Refrain from smoking in/on/around property
- Use sidewalks – avoid walking through landscape
- Qualify Buyers prior to showing
- Report suspicious odors, broken locks, windows, etc. to listing agent and/or office
- Leave thermostat at setting upon arrival
- Wait outside when another agent is showing property
Offers to Purchase and Contracts:
- Present all offers (in the order received) immediately and at a reasonable time of day
- Selling agent may be present when presenting offer with approval of Seller
- Prepare qualifying information for Listing agent
- Allow privacy for listing agent and Seller to discuss terms of offer
- Specify in writing what stays with the property
- Fill out all forms pertaining to contract and provide enough copies for everyone
- Have changes changes to the offer initialed by all parties
- Leave a copy of contract and other forms with Buyers and Sellers when their signatures or initials are obtained
- Provide copy of final contract to all parties after all signatures are obtained, before time runs out or contract is void
- Assist Buyers with loan application
- Notify listing agent when loan is approved
Courtesy:
- Identify yourself immediately when calling another agent, office, or setting up showing appointments
- Divulge all pertinent information to Selling agent
- Give explicit directions by street name and number
- Fill out Listing form with every detail which is ascertainable… you owe it to your Clients
- Have access to property with key and any necessary instructions for showing
- Return keys to listing office promptly if borrowed
- Make calls during normal business hours to other REALTOR® if possible
- Leave clear messages so agents can return your call with required information
- Respect other agentsʻ “family time” in mornings and evenings
- Get involved in local board activities and become familiar with fellow REALTORS® and Affiliate Members
- Participate in Association annual elections
- Comply with the MLS Rules and Regulations including timely and accurate information on all listings
- Remember the REALTORS® Code of Ethics and “Do unto others as you would have them do unto you.”
Always have your License available to show. It is a felony to Practice Real Estate WITHOUT a License.
We hope you appreciate the above hints and tips to better Real Estate practices… We encourage you to add to this list of Doʻs and Donʻts as this list seems to be never ending in this industry! So please, leave a comment, and add your two cents:)
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